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Brand Manager

SPARK is looking for a Brand Manager who will be responsible for managing key client relationships, contributing to brand and marketing strategy and leading collaboration between agency and client teams. Your objective is to keep the agency and client headed in the right direction, together. You do this by managing the details around each project and staying focused on the reasons why we are doing them. Part detective and part translator, you are passionate about uncovering insights and using them to create context so your team can succeed.

The Basics

6-7 years of agency experience
Strong communicator
Detail-oriented and organized

Project Management

  • Lead all aspects of client project management
  • Set the standard for organization and attention to detail for all accounts
  • Ensure adherence to client and agency processes (briefing, timeline and scopes, etc)
  • Ensure all communications aim to achieve alignment on expectations, goals and approach
  • Financial management of client accounts including billing, invoicing, reporting and reconciliation

Be Accountable to the Business

  • Regularly communicate with internal and external teams to establish clear objectives
  • Maintain strong, collaborative relationships with client decision makers and agency partners
  • Provide context for internal teams so they are clear on client business needs and goals
  • Manage effective briefing, executional and post-mortem process for all initiatives
  • Create and manage client business growth plans

Seek Opportunities

  • Establish regular cadence of performance reporting against client objectives
  • Seek competitive and industry trends and insights to inform decisions and client recommendations
  • Facilitate agency-client discussion around opportunities
  • Manage the development of proactive ideation on behalf of key clients

Active Ideation

  • Contribute ideas and inspiration throughout agency and client development opportunities
  • Establish yourself and the agency as a thought partner with clients
  • Represent the strategic opportunities for the agency and clients in all instances
  • Develop agency position papers and POV documents on key topics for both agency and clients

Experience & Qualities:

  • 6-7 years of agency experience
  • Strong communicator
  • Detail-oriented and organized
  • Proactive self-starter
  • Constantly seeks information
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